POLARIS Privacy Policy

Updated on: September 7, 2021

NP Limited Partnership ("POLARIS", "we", "us", or "our") is committed to your privacy. Our Privacy Policy (“Privacy Policy”) covers how we collect, use, disclose, transfer, store, and safeguard the information you provide to us. Please take a moment to familiarize yourself with our Privacy Policy and contact us if you have any questions.

Important: This Privacy Policy details our baseline or general data processing practices. If there is a conflict between this Privacy Policy and other policies posted for or applicable to a specific portion of the Site or for any service or feature, the latter polices terms shall apply to that portion of the Site, specific service or feature.

Collection and Use of Personal Information

Personal Information (“Personal Information”) is data that can be used to identify or contact a single person.

You may be asked to provide Personal Information anytime you are in contact with POLARIS or an POLARIS affiliated organization. POLARIS and its affiliates may share this Personal Information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, content, and marketing. You are not required to provide the Personal Information that we have requested, but, if you choose not to do so, in many cases we will not be able to provide you information, products or services or respond to any queries you may have.

Here are some examples of the types of Personal Information POLARIS may collect and how we may use it:

Personal Information We Collect

Whenever you create an account, make a payment, connect to our services, request information or contact us (by phone, text, email, postal mail, web form, or other messaging systems), share or provide content (either digitally or physically), participate in an survey, or interact with our managed profiles on social networking sites or business directory sites, we may collect a variety of information such as your name, company, current position, mailing address, email address, phone numbers, contact preferences, device identifiers, IP address, location information and payment information.

Whenever you share information about others (i.e. make a referral) with POLARIS, share content with others over POLARIS’s services or invite others to participate in POLARIS’s services, messaging centers, or managed profiles on social networking sites or business directory sites, we may collect information you provide about those people such as names, companies, positions, mailing addresses, email addresses, and phone numbers.

How We Use Personal Information

The Personal Information we collect allows us to correspond with you (by phone, text, email, postal mail, or other messaging systems) as a customer or prospective customer, provide products or services, and process your payments.

We also use Personal Information to help us create, develop, operate, deliver, and improve our products and services. We may also use your Personal Information for various account and network security purposes. Including but not limited to protecting our services for the benefit of all our users.

With your consent, we may also use your Personal Information in our content or marketing efforts. This includes testimonials, reviews, or other endorsements that you may provide. This does not apply to testimonials, reviews, or other endorsements about us you may have already made public (i.e. social networking profile reviews or business directory profile reviews).

If you are a current customer or a user of our products or services, we may use your Personal Information to send important notices, such as communications about purchases, changes to your account, service outages or maintenance, and changes our terms, conditions, and policies. Because this information is important to your interaction with POLARIS, you may not opt out of receiving these communications.

We may also use Personal Information for internal purposes such as auditing, data analysis, and research to improve POLARIS’s products, services, and communications.

If you enter a sweepstake, contest, or similar promotion we may use the information you provide to administer those programs.

Source of Personal Information Not Directly Collected from You

We may have received your Personal Information from other persons if that person has shared content with you using our services, made a referral, or invited you to participate in POLARIS’s services, messaging centers or social networking sites.

Please note that outside of these areas, we do not obtain, nor seek to obtain your Personal Information from advertising agencies, dataset providers or any other third-party sources.

Collection and Use of Non-Personal Information

We also collect data in a form that does not, on its own, permit direct association with any specific individual, or Non-Personal Information ("Non-Personal Information"). We may collect, use, transfer, and disclose Non-Personal Information for any purpose. The following are some examples of Non-Personal Information that we collect and how we may use it:

We may collect and store information such as language, search query terms, session times, unique device identifiers, referral URLs and location regarding activities on our websites, services or products. This information may be used to help us provide more useful information to our users, understand which parts are of most interest, and improve our websites, services or products. This data is considered Non‑Personal Information for the purposes of this Privacy Policy and will not be associated with your IP address, except in limited instances.

If we do combine Non-Personal Information with Personal Information the combined information will be treated as Personal Information for as long as it remains combined.

Disclosure of Personal Information to Third Parties

At times, POLARIS may share your Personal Information with third parties. Personal Information will only be shared by POLARIS to provide, improve, or protect our products, services or organization; it will not be shared with third parties for their marketing purposes.

Service Providers

POLARIS may share Personal Information with agents, vendors, contractors, or service providers (“Service Providers”) that we have retained to perform functions or provide services (including internet services) on our behalf. These Service Providers are obligated to protect your information.


It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for POLARIS to disclose your Personal Information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce any of our specific usage or service terms or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all Personal Information we collect to the relevant third party.

Protection of Personal Information

POLARIS takes the security of your Personal Information very seriously. POLARIS uses industry-standard technologies, including encryption, when transferring and receiving data exchanged between us and our service providers. Our websites and services also have many industry-standard security measures, including encryption, in place to help protect your Personal Information from the risk of accidental or unlawful destruction or accidental loss, alteration or unauthorized disclosure or access. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot ensure, warrant or guarantee the absolute security of your Personal Information.

If you post on an POLARIS forum, chat room, or social networking site, the personal information and content you share is visible to others and can be read, collected, or used by them. You are responsible for the Personal Information you choose to share or submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.

Use of Cookies and Other Technologies

POLARIS’s websites, services, interactive applications, and email messages may use “cookies” and other technologies, such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our websites or services people have visited, and measure the overall effectiveness of web searches, social media or other campaigns.

POLARIS’s use of “Cookies” and Other Technologies is subject to the terms of POLARIS’s Cookie Policy and its terms are made a part of these Terms by this reference.

In general, we treat any information collected by these cookies and other technologies as Non‑Personal Information. However, to the extent that Internet Protocol (IP) addresses, or similar identifiers are considered Personal Information by local law, we also treat these identifiers as Personal Information. Similarly, to the extent that Non-Personal Information is combined with Personal Information, we treat the combined information as Personal Information for the purposes of this Privacy Policy.

POLARIS and our service providers may also use cookies and other technologies to remember Personal Information when you use our website, online services, and applications. Our goal in these cases is to make your experience with POLARIS more convenient and personal. Our use of cookies, by themselves, do not provide us with any Personal Information. However, if you choose to provide us with Personal Information, for the purposes of creating an account, the data stored in the cookie may be linked to your account that contains your Personal Information.

Privacy Preferences & Browser Settings

Some technologies on this website may require your consent before they can be enabled as they may collect Personal Information. Likewise, you also may be able to opt-out of the use of some technologies that may collect Non-Personal Information. For full details, please refer to POLARIS's Cookie Policy.

Integrity and Retention of Personal Information

POLARIS will retain any Personal Information only for as long as is necessary to fulfill the business purpose it was collected. We will also retain and use your Personal Information for as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

International Users

All the information you provide may be transferred or accessed by entities around the world as described in this Privacy Policy. Personal Information collected from you may be stored and processed in the United States or any other country in which POLARIS or POLARIS’s service providers maintain facilities, and by accessing our websites or using our services, you consent to any such transfer of information outside of your country of origin.

Access to Personal Information

Reasonable access to your Personal Information may be provided at no cost upon request made to POLARIS at the contact information provided below. If access cannot be provided within a reasonable time frame, we will provide the requesting party a date when the information will be provided. If for some reason access is denied, we will provide an explanation as to why access has been denied.

Children’s Privacy

We understand the importance of taking extra precautions to protect the privacy and safety of children. Because of the nature of our business, our websites, services and products are not designed to appeal to children. Therefore, POLARIS does not knowingly solicit, collect or maintain any information from persons under the age of 13, or equivalent minimum age depending on jurisdiction.

If you are under 13 years of age, or equivalent minimum age in the relevant jurisdiction, please do not use or access our websites, products, or services at any time or in any manner.

If we learn that we have collected the Personal Information of a child under 13, or equivalent minimum age depending on jurisdiction, we will take steps to delete the information as soon as possible.

If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us immediately.

Third-Party Links or Content

POLARIS’s websites, products, applications, and services may contain links to third-party websites, products, applications, and services. Our websites, products and services may also use or offer products, services or content from third parties - for example, embedded videos or social media buttons.

The information collected by these third parties, which may include Non-Personal Information or Personal Information, is governed by the privacy policies of the third-party. POLARIS is not responsible for the practices of any third-party. We encourage you to learn about the privacy practices of these third parties.

Privacy Questions

If you have any questions or concerns about POLARIS’s Privacy Policy or data processing, please contact us.

POLARIS may update its Privacy Policy from time to time. It is up to you to review this Privacy Policy periodically as your continued use of this website represents your agreement with the then-current Privacy Policy.